business systems

3 Compelling Reasons Why People Are Key to Systemisation

Sir Richard Branson is famously quoted for saying: “Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients.” I am certainly not going to argue with that. Yet, when it comes to systemisation, there is a common misconception that implementing systems is somehow […]

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Essential criteria for choosing a systems document management solution

One of the decisions you’ll have to take when you tackle the task of documenting your business systems is about where to actually store your systems documents. Now there are quite a few choices out there, but more on that in another post, perhaps. It is kind of obvious that this is a fundamental decision.

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Outsourcing – Hiring – Automation – What’s best for the small business?

I stumbled over a mindboggling fact the other day. I read a quote from a report surveying 10,500 office workers in 11 countries, saying that one quarter of their annual work time was spent doing repetitive tasks in the office like manually inputting data, managing e-mail, and filing documents. Now think about that for a

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At what stage is your business in terms of systemisation?

In SYSTEMology® we differentiate between four stages of business development that any business goes through in one way or another. Here are the most typical characteristics of these stages: Stage #1: Survival The business owner is in an endless loop of chasing the work, getting the work, and doing the work. This creates up and

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